Fair use, in plain terms.
Every plan runs a set number of projects at once, 7 to 15 depending on the tier. Here is what that means for a normal church week, and what happens in the weeks that are not normal.
What runs at once.
Your plan sets how many projects are in production at any one moment. It does not cap what you send us in a month.
- 15
All-In Premium runs 15 projects at once
Everything in All-In, plus a full website build, ministry branding, and social media scheduling.
- 15
All-In runs 15 projects at once
Your church's fully integrated creative partner.
- 12
Graphics + Video runs 12 projects at once
Best for churches who capture their own stories but need editing support.
- 7
Graphics runs 7 projects at once
Best for small or multi-role teams juggling too many creative tasks.
What counts as active.
A project is active from the moment Product Support picks it up until you close it. That includes the stretches where nobody is touching it, which is the part churches are usually surprised by. These are the statuses that count:
- MORE INFO NEEDED
- RECEIVED
- DEPENDENT
- WAITING FEEDBACK
- NEEDS AN UPDATE
- DELIVERABLES NEEDED
OPEN does not count, because we have not started. CLOSED does not count, because we have finished. The practical upshot is that closing finished work is what frees your next slot, so a board carrying old drafts nobody signed off on will feel full in a quiet week.
The project lifecycle walks through every status and who moves it.
What most churches actually send.
A normal month
Most single-campus churches submit 5 to 12 custom pieces in a month. Christmas and Easter run higher, and that is expected rather than a problem.
Several campuses
Multi-campus churches run heavier than that, because every campus has its own events and its own weekend. The cap is counted per account rather than per campus, so if you are covering several campuses from one login, talk to your account manager about which plan carries that load before a season gets busy.
Consistently heavy
If your church is consistently sending more than 20 graphic design and video projects a month, your account manager will get in touch to talk through a Custom Pro Plan. That is a conversation about fitting the plan to your church, not a warning.
What a slot actually holds.
Approved work delivered to churches on these plans.
When you go past it.
Nothing is turned away and nothing expires. Submit past your cap and the extra projects wait in your queue, then start automatically as each active slot frees up.
You decide what jumps. The Manage My Queue feature in the project management system sets the order your waiting projects start in, so the thing you need for Sunday goes first.
Revisions
Sending a draft back does not start a new project or take a second slot. Revisions carry on until the work is right, at no extra charge.
Quiet seasons
Plans do not pause inside a signed term, even on monthly billing. If a slow stretch is coming, tell your account manager and we will plan the year around it.
Not sure the cap is what is holding you up?
Most of the time it is a finished project nobody closed. The help center covers that and the rest of the day to day.
Partner Help Center
Planning Calendar