Fair use, in plain terms.
Every plan runs a set number of projects at once, 7 to 15 depending on the tier. Here is what that means for a normal church week, and what happens in the weeks that are not normal.
What your plan includes each month.
From your church’s start date (your notice email has it, and it’s never before January 4, 2027), each plan includes:
- 5
Graphics
graphics a month
- 5 + 2
Graphics + Video
graphics and videos a month
- 10 + 2
All-In
graphics and videos a month
- 15 + 2
All-In Premium
graphics and videos a month
If your church’s number is different (for example, a church on All-In Premium before these plans keeps All-In’s 10 graphics and 2 videos), your notice email has it. The count resets on each billing date. Up to 2 unused graphics and 1 unused video carry into the next month, never stacked. Until your start date, your plan works as it does today.
Need more each month? Plans move up in steps: graphics 5, 10, 15 and 20, and videos 2, 4, 6 and 10. Above that, we build a Custom Pro Plan with you.
Need more video and fewer graphics? On Graphics + Video, All-In and All-In Premium, you can trade 3 graphics for 1 video, set for the month at your billing date. You keep at least 1 graphic, and videos can’t be traded back for graphics. Your account manager can set it up.
What counts as one.
We count requests. A project is the whole piece of work, like a sermon series. A request is one department’s part of it. Each design request counts as 1 graphic, and each video request counts as 1 video.
- A series or event design counts as 1 graphic, with everything we make from it: every size, slides, social, printed pieces such as invite cards, bookmarks, posters, signs and flyers, and translations such as a Spanish version.
- Another size, a text update or a revision on an earlier request never counts, however long ago we made it.
- Weekly bulletin updates don’t count while the design stays about the same. A big redesign counts as a new graphic.
- A booklet counts as 2. A brochure counts as 1. Each merch item counts as 1.
- Each video counts as 1, at any length, and up to 3 more versions of it are included.
Until you approve a request, changes to how it looks or sounds are revisions and never count, even if we start the design over. If it becomes a different piece of work, such as a different series, event or message, that counts as a new request. Once you’ve approved it, a new design counts as a new request, even for the same event. Another size or a text update on it never counts.
What doesn’t count
Revisions. New sizes and text updates on earlier work. Remix templates and AI-created graphics. Pre-made templates we edit for you. The launch set for a new brand. On All-In and All-In Premium, website and brand support.
When you reach your number
Pick a pre-made template and we’ll edit it for you, make it with Remix templates or AI-created graphics, add a single graphic ($397) or video ($997), move up a step, or leave it in your queue for next month, where it counts toward next month’s number.
What runs at once.
Your plan also sets how many requests are in production at any one moment.
- 15
All-In Premium runs 15 projects at once
Everything in All-In, plus a full website build, ministry branding, and social media scheduling.
- 15
All-In runs 15 projects at once
Your church's fully integrated creative partner.
- 12
Graphics + Video runs 12 projects at once
Best for churches who capture their own stories but need editing support.
- 7
Graphics runs 7 projects at once
Best for small or multi-role teams juggling too many creative tasks.
What counts as active.
A project is active from the moment Product Support picks it up until you close it. That includes the stretches where nobody is touching it, which is the part churches are usually surprised by. These are the statuses that count:
- MORE INFO NEEDED
- RECEIVED
- DEPENDENT
- WAITING FEEDBACK
- NEEDS AN UPDATE
- DELIVERABLES NEEDED
OPEN does not count, because we have not started. CLOSED does not count, because we have finished. The practical upshot is that closing finished work is what frees your next slot, so a board carrying old drafts nobody signed off on will feel full in a quiet week.
The project lifecycle walks through every status and who moves it.
What most churches actually send.
Busy seasons
Christmas and Easter run higher. Carryover covers some of it, and your account manager can help you plan ahead. On a month-to-month plan, you can also move up a step for the season.
Several campuses
Multi-campus churches run heavier, because every campus has its own events and its own weekend. Your monthly number and your active limit are counted per account, not per campus, so if you are covering several campuses from one login, talk to your account manager about which plan carries that load before a season gets busy.
Consistently heavy
If your church is consistently sending more than 20 graphics or 10 videos a month, your account manager will get in touch to talk through a Custom Pro Plan. That is a conversation about fitting the plan to your church, not a warning.
What a slot actually holds.
Approved work delivered to churches on these plans.
When you go past it.
Requests over your active limit wait in your queue and start automatically as active ones are completed.
You decide what jumps. The Manage My Queue feature in the project management system sets the order your waiting projects start in, so the thing you need for Sunday goes first.
Revisions
Sending a draft back does not start a new project or take a second slot. Revisions carry on until the work is right, at no extra charge.
Quiet seasons
Plans do not pause inside a signed term, even on monthly billing. If a slow stretch is coming, tell your account manager and we will plan the year around it.
Not sure the active limit is what is holding you up?
Most of the time it is a finished project nobody closed. The help center covers that and the rest of the day to day.
Partner Help Center
Planning Calendar